Industrial Engineer specializing in cybersecurity and IT operations, with a strong background in IT risk management, process optimization, and continuous improvement. Focused on delivering high-quality IT services and enhancing the end-user experience.

Passionate about leveraging technology and innovation to drive organizational transformation, with hands-on experience in data and information analysis, regulatory compliance (ISO 27001, ISO 9001, among others), and process automation.

Dedicated to integrating cybersecurity best practices into digital transformation initiatives, this individual is guided by frameworks such as ITIL 4 Foundations, Agile Project Management, and Scrum—fostering resilient, efficient, and business-aligned IT environments.